DiscoverChris Cotton Weekly BlitzSay Yes and Figure It Out: The Art of Scheduling in an Auto Repair Shop [E234]
Say Yes and Figure It Out: The Art of Scheduling in an Auto Repair Shop [E234]

Say Yes and Figure It Out: The Art of Scheduling in an Auto Repair Shop [E234]

Update: 2025-11-24
Share

Description

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

Special Thanks to Our Sponsor:

⭐ Shop Marketing Pros — helping auto repair shops tell their story, attract the right customers, and grow their business.

👉 Learn more: shopmarketingpros.com

​​📓 Show Notes

Topic: Scheduling in auto repair shops

Theme: Controlled flexibility—saying yes while staying efficient

Key Points:

Appointment-based industries struggle with no-shows

Overbooking isn’t reckless—it’s strategic

Teaching a “figure-it-out” mindset builds customer trust

Flexibility is a skill, not chaos

Action Steps:

Review your average show rate and build a 10–15% overbooking buffer.

Designate one “flex” bay per day.

Empower advisors to say “yes” within reason.


​Part of the Automotive Repair Podcast Network:

🎙️ Remarkable Results Radio — Carm Capriotto

📈 Business by the Numbers — Hunt Demarest

🔧 Diagnosing the Aftermarket A to Z — Matt Fanslow

💬 Speak Up! Effective Communication — Craig O’Neill

🚀 Auto Repair Marketing Podcast — Kim & Brian Walker

💥 The Weekly Blitz — Coach Chris Cotton

​Thanks for listening to The Weekly Blitz, brought to you by Shop Marketing Pros. If you enjoyed this episode, share it with a fellow shop owner and help them figure it out too.

Want to be on the show or suggest a topic? Email me at chris autofixsos.com


To listen to more episodes, make sure and go over to iTunes and or Spotify.

Don't forget to rate and review us!


Connect with Chris:

AutoFix-Auto Shop Coaching

www.autoshopcoaching.com

www.aftermarketradionetwork.com

940-400-1008

Facebook: https://www.facebook.com/AutoFixAutoShopCoaching

YouTube: https://bit.ly/3ClX0ae

Email Chris: chris@autofixsos.com


The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.

Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Comments 
loading
In Channel
loading
00:00
00:00
1.0x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Say Yes and Figure It Out: The Art of Scheduling in an Auto Repair Shop [E234]

Say Yes and Figure It Out: The Art of Scheduling in an Auto Repair Shop [E234]